Frequently Asked Questions
Can I pick the services I want?
Of course. You are free to choose the services you think are the most appropriate.
Are your employees insured and bonded?
Yes, you can be sure our employees are fully insured and bonded.
Do I get to pick the person looking after me?
Yes, you are free to choose a caregiver. We offer you a match we think is the most appropriate, but you make a final decision.
Who we are?
We accept medicaid and are preferred vendor for Home services program(HSP) at the Department of Rehab Services, DORS. Also we have partnered with American Veterans Care Connection, AVCC to provide care to veterans, their spouses. Popular home care LLC is a member of Hoffman Estates Chamber of Commerce and Industry for the year 2022.
What happens if my caregiver gets sick?
If your caregiver is unable to work on a particular day, you are free to pick another one or to cancel the service for that day.
Is service only available in the home?
Although our services are focused on treatment inside a patient’s home, we provide services in other facilities as well.
Are your employees trained?
Yes, all of our employees have the necessary knowledge and experience to work as caregivers.